EV Buying Guide: Dealership vs. Direct

By
Kevin Jennings
August 13, 2025
3
min
EVs are sold differently than traditional cars. Should you go through a dealership or order direct from a brand like Tesla? Here’s what to consider before you buy.
Crowd of people standing outside of a Tesla dealership waiting to order a vehicle online
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Which Way Should You Buy Your EV?

If you're shopping for an electric vehicle (EV), you have more choices than ever before. But the way you buy one may feel different depending on the brand you choose. Some EVs are sold through traditional dealerships. Others are purchased directly from the manufacturer, often online. Each method has pros and cons. This guide will help you understand the key differences so you can make the right move for your budget, lifestyle, and expectations.

Understanding the Two Main Paths

Dealership Model
This is the traditional way most people buy vehicles. Dealerships are franchised businesses that work with automakers like Ford, Chevrolet, Hyundai, and others.

Direct-to-Consumer Model
This approach is newer and used by brands like Tesla, Rivian, Lucid, and Polestar. You buy the car directly from the manufacturer, usually through their website or a brand-owned showroom.

Both paths offer access to great EVs, but your experience may vary depending on how you prefer to shop, compare vehicles, and take delivery.

Benefits of Buying Through a Dealership

1. In-Person Experience
Dealerships allow you to walk around a lot, see different models side by side, sit in the cars, test drive them and ask questions. If you prefer to shop hands-on, this model gives you more control and variety in real time.

2. More Brands, More Comparisons
You can often visit several dealerships nearby to test-drive EVs from different automakers. This makes it easier to compare options on your schedule.

3. Trade-Ins and Financing Support
Dealerships can help you trade in your current vehicle, arrange financing, and walk you through incentives and rebates. Some also offer bundled home charger installation or other add-ons.

4. Access to Service and Support
Traditional dealerships usually include service departments on site, which makes maintenance and warranty work more convenient.

Things to Consider with Dealerships

  • Pricing can vary by dealer and location, and you may need to negotiate
  • Availability of in-demand EVs may be limited at some stores
  • Not every dealership is equally knowledgeable about electric vehicles

Benefits of Buying Direct from the Manufacturer

1. Transparent Pricing
Direct-to-consumer brands typically use fixed pricing. What you see online is what you pay, and you avoid haggling.

2. Build-to-Order Customization
You can configure your vehicle with your exact preferences, from color to wheels to interior features. This allows you to get the car you want instead of settling for what is on the lot.

3. Convenient Online Process
Most of the buying process happens online. You can browse, apply for financing, and reserve your vehicle from the comfort of your home. Delivery options vary, but many brands offer home drop-off or pick-up from a local delivery center.

4. Modern Showrooms and Ownership Apps
Direct EV brands often operate sleek showrooms in malls or urban centers. Their apps provide real-time updates on your order and let you manage the vehicle after purchase.

Things to Consider with Direct Purchases

  • You may have a longer wait if the vehicle needs to be built
  • Test drives may require appointments or may not be available in every city
  • Trade-in and financing options can be limited or handled separately
  • Some states have restrictions on direct-to-consumer sales

Questions to Ask Yourself

Before choosing between dealership or direct, consider these questions:

  • Do I need to see and test the vehicle before buying?
  • How comfortable am I with an online-only shopping process?
  • Do I want to negotiate pricing or prefer fixed rates?
  • Is service convenience a high priority for me?
  • How soon do I need the vehicle?

Tips for Both Paths

No matter which route you choose:

  • Use the GreenCars EV Incentive Tool to check credits and rebates that apply to your vehicle
  • Consider total cost of ownership, including fuel savings and maintenance
  • Review return policies or reservation cancellation fees
  • Look into charger installation options early if you’ll be charging at home

Final Thoughts

There’s no single best way to buy an EV. Some shoppers value the hands-on support of a dealership. Others prefer the modern simplicity of direct online ordering. What matters most is finding the car that fits your life and buying it in a way that feels right for you.

Choose the Right Purchase Path

Plan your first electric road trip with ease:

← Go Back: Switching to an Electric Car

Discover Next: How to Plan the Perfect EV Road Trip

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